Shipping Policy

1. Estimated Processing and Delivery Times

  • Orders are typically processed within 2-5 business days. During peak seasons or sales events, processing times may be extended.

  • Delivery times vary based on location and shipping method chosen at checkout. Estimated delivery times:

    • Standard Domestic Shipping: 5-10 business days

    • Expedited Domestic Shipping: 2-5 business days

    • International Shipping: 10-20 business days

  • Delivery times are estimates and not guaranteed. Delays may occur due to but not limited to unforeseen circumstances such as customs processing, carrier delays, or supply of product.

2. Domestic vs. International Shipping Details

  • International orders may be subject to additional customs duties, taxes, and fees, which are the responsibility of the customer.

  • Certain products may be restricted from shipping to specific locations due to local regulations.

3. Shipping Costs and Free Shipping Thresholds

  • Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.

  • Expedited shipping options are available for an additional fee.

  • International shipping costs vary by country and do not include customs fees or duties.

4. Lost, Damaged, or Delayed Shipments

  • If your order is lost in transit, please contact us at through the Mailbag contact form within 30 days of the estimated delivery date.

  • We are not responsible for shipping delays caused by carriers, weather conditions, or customs processing.

  • If an item arrives damaged, please notify us within 7 days of delivery with photographic evidence. We will arrange for a replacement or refund based on the situation.

  • Incorrect shipping addresses provided by the customer may result in additional fees or non-delivery. Please double-check your shipping information before placing an order.

For any shipping-related questions, feel free to reach out to our support team at team@thebagtagpod.com